1. Our services

Residents

Planning
We are responsible for planning permission for new and existing properties in New Forest..
  1. View or comment on a planning application
  2. Pre-application planning advice
  3. Submit a planning application
  4. Planning guidance for householders
  5. Planning guidance for businesses
  6. Planning guidance for developers
  7. Infrastructure
  8. Planning policy
  9. Report a breach of planning control
  10. Land Charges
  11. Trees and hedges
  12. Conservation areas and listed buildings
Recycling and rubbish
How and where to dispose, donate or recycle all types of waste.
  1. Coronavirus waste and recycling changes
  2. Find my collection day
  3. Waste and recycling strategy
  4. Report a missed collection
  5. Household rubbish
  6. Household recycling
  7. Other household waste
  8. Take rubbish to the tip
  9. Business waste
Council Tax
We collect Council Tax from all households within New Forest.
  1. Pay Council Tax and applying for a refund
  2. Council Tax discounts and exemptions
  3. Who has to pay Council Tax
  4. Difficulty paying Council Tax
  5. Register for Council Tax or report a change
  6. Council Tax Support
  7. Council Tax Valuation Bands
  8. How much Council Tax you pay and how it is spent
Housing and homelessness
We provide council-owned homes, and a range of housing and homelessness advice.
  1. Paying rent
  2. Find a place to live
  3. Council housing
  4. Help for homeless
  5. New Forest District Council shared ownership
  6. Council housing repair
  7. Appletree Careline community alarm service
  8. Private housing
  9. Energy efficiency and advice
  10. Affordable housing
Parking
We run over 50 public parking spaces in New Forest.
  1. Council car parks
  2. Pay a penalty charge notice
  3. Electric vehicle charging
  4. Parking regulations
Benefits and support
Apply for Housing Benefit, Council Tax support, Universal Credit or Discretionary Housing Payments.
  1. Housing Benefit claims
  2. Council Tax support
  3. Universal Credit
  4. Change in circumstances for benefits
  5. Upload proofs for benefit claim
  6. Discretionary Housing Payments
  7. Employment, skills and training support
  8. Welfare benefits and money advice
  9. Overpayment of benefits
  10. Non-dependant deductions
  11. Benefit fraud
  12. Financial support for those that have to self-isolate
  13. Benefit disputes and appeals
Leisure
Visit our health and leisure centres and discover other ways to enjoy New Forest.
  1. Leisure centres
  2. Dibden Golf Centre
  3. Taxi ranks
  4. New Forest coast
  5. Allotments
Building control
  1. Check if you need building regulations approval
  2. Submit an application
  3. Request a quote or pay application fees
  4. Book a site inspection
Health and safety for residents
Services and guidance related to health and safety issues and environmental concerns.
  1. Pest control
  2. Air pollution
  3. Food safety for resident
  4. Flooding and drainage
  5. Noise
  6. Contaminated land
  7. Drinking water
  8. Water quality for public bathing
  9. Bonfires and burning materials
  10. Construction work noise and nuisance
  11. Asbestos removal and disposal
  12. Public health funerals
  13. Health promotion
  14. Environmental protection privacy notice
  15. Light nuisance
Neighbourhood and community
We work closely with communities to provide services and advice to benefit your neighbourhood.
  1. Community safety
  2. Emergency planning
  3. Equality and diversity
  4. Cemeteries
  5. Street naming and numbering
  6. Community right to bid
  7. CCTV
Open spaces
We maintain many public open spaces, woodlands and coastal areas.
  1. Public open spaces
  2. Coastal cliff open space
  3. Children's play areas
  4. Woodlands
  5. Trees on council land
Clean streets
You can help keep your streets clean by reporting a problem to us, or by supporting your local community with clean-up initiatives.
  1. Public litter bins
  2. Street cleaning
  3. Fly-tipping
  4. Fly-posting
  5. Graffiti and vandalism
  6. Abandoned vehicles
  7. Dog issues
  8. Stray, lost and found dogs
  9. Dog fouling
  10. Dead animals
  11. Grass, hedges and shrubs
  12. Street nameplates
  13. Public toilets
  14. Community litter picking

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