Pay Council Tax and applying for a refund
There are several methods by which you can pay your Council Tax.
You can pay your Council Tax in monthly instalments, or in a lump sum when you get your bill. We will assume you will pay monthly unless you tell us otherwise.
If you have questions about paying your Council Tax, call 01590 646111 or email counciltax@nfdc.gov.uk.
On this page:
Direct Debit
Direct Debit is the easiest way to pay your Council Tax. It is simple, quick, safe and you don't need to remember to pay.
You can spread your payments over ten monthly instalments, from April to January, or twelve monthly instalments, April to March. You have a choice of three payment dates on, 1, 15 or 23 of each month.
To pay your council tax by Direct Debit, please use the online form below.
Pay your Council Tax by direct debit
To make changes to an existing direct debit, for example to change your bank account details, or to change the collection date, please use the online form below.
Make a change to your direct debit
Payments by direct debit are protected by the direct debit guarantee
Pay online
You can make payments for your Council Tax online.
You will need your Council Tax account number, which is an nine-digit number starting with 16. This can be found on the top right hand side of your Council Tax bill. You will also need to provide your bank details.
To pay your Council Tax online, use the form below.
Pay by phone
You can make payments for your Council Tax over the phone, using your debit or credit card.
You will need your Council Tax account number, which is an nine-digit number starting with 16. This can be found on the top right hand side of your Council Tax bill.
Pay your Council Tax by calling 0300 456 0626
This service is available 24 hours a day, seven days a week.
Pay by banking
You can arrange to make payments for Council Tax via your bank or building society. These can offer various methods, including:
- standing order
- telephone banking
- online banking
- paying in person at a branch of your bank or building society.
You will need your Council Tax account number, which is an nine-digit number starting with 16. This can be found on the top right hand side of your Council Tax bill.
You will also need to provide the council's bank account details, which is where you will send your payments. Use the details below when paying your Council Tax.
Account name: New Forest DC
Account number: 29293160
Sort code: 30-80-63
Reference - This is the nine digit number starting with 16. Please include this number in the reference when making your payment.
Request a refund
If your council tax account is in credit you can request a refund using our online form below.
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