Garden waste collections for current customers will restart from 13 September.
On 19 July, we took the difficult service decision to stop collecting garden waste as we did not have enough staff across all our waste collection services.
At that time, we said the suspension would be for a minimum of 4 weeks.
Continuing staff shortages meant the service was paused for a total of 8 weeks.
We are now able to restart collections from 13 September with a monthly collection schedule.
More information, including collection dates, will be included in a letter to be sent to all garden waste customers during the week of 6 September.
We ask that customers do not stockpile garden waste, as when the service resumes, we will only have capacity to collect the number bags that customers have paid for.
We will now be collecting garden waste every 4 weeks.
The amended timetable to monthly collections (previously fortnightly) is likely to continue until the end of 2021, to give time for staffing levels to recover.
We are currently not able to accept any new subscriptions or requests for additional sacks.
The garden waste collection year will roll forward to include an extension to ensure customers get the same number of collections paid for.
You can compost garden waste at home, you can find lots of information to help you compost successfully on Hampshire County Council's website.
You can also book a slot at one of Hampshire County Council's Household Waste and Recycling Centres.
Please, where possible, try and go with a full load to make the most effective use of each slot.