Garden waste collections

Garden waste collections for current customers resumed from 13 September on a four-weekly collection schedule. We will be starting the 2022/23 subscription year for current garden waste customers on Monday 4 April 2022. 

Following the seasonal pause on garden waste collections, four-weekly collections will continue from Monday 10 January.

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Update 7 January 2022

We will be starting the 2022/23 subscription year for current customers of the garden waste collection service on Monday 4 April 2022.  

All customers renewing their subscription will be provided with a discount for the 2022/23 subscription year. 

 

On 19 July, we took the difficult service decision to stop collecting garden waste as we did not have enough staff across all our waste collection services. We were able to restart collections from 13 September with a four-weekly collection schedule. 

We are currently unable to restart a fortnightly garden waste collection service. For our current customers, four-weekly garden waste collections will continue from Monday 10 January. 

We are working to restart fortnightly collections mid-March 2022. This will be dependent on staffing levels improving. 

 

We will be writing to customers in February with the following information:   

  • an update on the frequency of garden waste collections   
  • how subscriptions can be renewed, and how discounts will be provided   
  • how refunds will be offered for customers choosing to not renew their subscription  

  Thank you to our customers for their ongoing support and patience.      

 

Garden waste collection dates

We are continuing to collect garden waste every four-weeks (previously fortnightly) through January and February 2022.

Following our seasonal pause on garden waste collections, four-weekly collections will resume on Monday 10 January.  Find your garden waste collection day.

Customers will receive a letter from us in February which will contain an update on the frequency of garden waste collections.  

New subscriptions and additional sack requests

Please note that we are unlikely to be able to accept new garden waste customers or sell additional sacks until July 2022. 

Compensating you for the suspension period

All current garden waste customers who renew their subscription for 2022/23 will be provided with a discount on the new renewal price.  

Customers will receive a letter from us in February which will explain:  

  • how subscriptions can be renewed, and how discounts will be provided   
  • how refunds will be offered for customers choosing to not renew their subscription 

Other ways of disposing of garden waste

You can compost garden waste at home, you can find lots of information to help you compost successfully on Hampshire County Council's website.

You can also book a slot at one of Hampshire County Council's Household Waste and Recycling Centres.

Please, where possible, try and go with a full load to make the most effective use of each slot.

Terms and conditions

Click the link below to view our garden waste service terms and conditions. 

 

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