Our grounds maintenance team is responsible for ensuring that our grass, hedges and shrubs are cut and trimmed.
On this page:
If you wish to make an enquiry or report a problem with grass, hedges or shrubs on our land, use the online form below.
You can also make a report by calling customer services on 023 8028 5000.
We cut the grass on council-owned land. We do not cut grass on private property or land owned by other organisations, such as parish councils, unless there is an agreement in place.
You can identify whether we own areas of grass by searching our online mapping system.
The frequency of the cut depends on the type of land use.
There may be changes to the planned cutting programme due to:
The grass is not collected after it is cut. It is left to break down back into the soil. We will clear significant amounts of grass from the footpath after cutting to keep the area tidy.
We cut over 30,000 metres of hedge every year in:
The hedges are cut twice a year, in July and November. We always try to litter pick the area around the hedge before and after cutting to keep it tidy.
We do not cut hedges during the bird nesting period unless there is a safety risk, such as with an obstruction or at road junction sight lines.
Hedges on private property should be cut and maintained by the owner or occupier of the property.
We publish advice about .
Shrub beds in car parks, council housing and along the highway are cared for by our grounds maintenance team. They are visited throughout the year, with the main maintenance works undertaken over the winter.
Shrub beds are pruned in line with good horticultural practice.
Edging, weed control and litter removal are carried out when required.
Our grounds maintenance team carry out a range of work in our cemeteries, to keep them as places of peace and tranquillity.
Find out more about cemeteries.