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Housing tenants data collection survey

We are undertaking a data collection project to help us understand more about our tenants and their needs.

We know who our tenants are, but in some cases, we don't know enough about you, or how our services need to change or adapt to your personal needs.

Providing you with an outstanding and, where possible, a personalised service is really important to us.

We are looking for your help to update our records about you, and your family or household.

We've teamed up with a company called Beehive Research who, over the coming months, (on our behalf) will be asking all our tenants to update their records with us.  Beehive may contact you by email, post or text (the text message will show as from 'NFDCHousing')

You can also find out more about Beehive research by going to beehiveresearch.co.uk

We will ask you to let us know about any specific needs you or your family have, and this will help shape our housing services in the future.

Please help us by providing this data. It's not only important to us, but the Regulator of Social Housing and the Housing Ombudsman have been clear that we need to have up to date information about our tenants and their household.

Your information is held securely and will be used to help us design future services.

Your privacy and data protection is really important to us, and you can review our approach to this at: newforest.gov.uk/privacy.

Thanks in advance for your support with this.

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