Maintenance of council homes

We maintain and perform repairs and improvements on our council houses. We also offer advice to council tenants wishing to make minor changes to their property.

We also publish information about repairs to council housing and self-help repair advice for tenants.

Cyclical maintenance

Cyclical maintenance is the routine, periodic maintenance of council-owned properties. It is written in your tenancy agreement that you must give us access to your home to perform this maintenance. If you do not, this may lead to legal proceedings to gain access and force entry to fulfil our legal obligations.

Gas safety inspection

These are the annual gas safety checks to council-fitted appliance such as boilers and fires. This will be carried out by our own Gas Safe registered engineers. 

Electrical safety inspection 

This is a five-year inspection of the property's electrics. This will be carried out by our own NICIEC registered engineers. 

Smoke and carbon monoxide inspections 

We will maintain all smoke and heat detectors, and carbon monoxide alarms. This is also completed as part of our yearly inspection.

Lifts and stairlifts

All lifts and stairlifts within our properties will be serviced and maintained in accordance with legislative servicing and inspection regimes. 

Stock condition surveys

We will inspect your home every five years to assess its condition, and identify any health and safety concerns or work required.

Planned maintenance

We have a dedicated team who plan the major repairs and improvements to your property. These improvements are planned for within a maintenance programme and include replacing kitchens, bathrooms, doors, windows, and boiler and heating systems.

Our Housing Maintenance Asset and Compliance team are proud to be members of the Association of Safety and Compliance Professionals (ASCP).

Further information

For more detailed information on our repair policy, download the document below.

Housing Landlord Services Maintenance and Repairs Policy 2019 (PDF) [445KB] (opens new window)

You can also download our Asset Management Strategy below.

Asset Management Housing Strategy 2020-24 (PDF) [3MB] (opens new window)

We offer self-help advice and videos if you would like guidance on making minor improvements to your home.