Self-help repair advice for tenants

If you are a council housing tenant, you may wish to carry out checks or attempt minor repairs yourself.

We have a series of self-help videos and leaflets that can provide guidance for certain types of repair.

Alternatively, if you would prefer us to deal with the issue, you can report a repair.

Fire safety

The links below will take you to Hampshire Fire and Rescue Service's website, where you can find advice to help keep you and your home safe from the risks of fire.

Fire safety - Keeping safe at home

Fire safety - For children, parents and carers

Heating

The below links will take you to video information and advice on how to use and get the most efficiency from your heating systems. Please note these videos have not been created by us.

How to use your boiler heating system

How to use your room and radiator thermostats efficiently

How to safely unfreeze a frozen boiler condensate pipe

How to get the best out of your electric storage heaters

Tenant information and advice leaflets

We have created a series of information and advice leaflets for tenants, you can download these below:

Download our Condensation, damp, and mould leaflet (PDF, 5 MB)