We work with Appletree Careline to provide a monitoring service for people in their homes. This provides the security of an immediate response if there is an emergency.
Appletree Careline provides additional help for those who wish to maintain independence. The products are already used by over 2,000 residents in the New Forest and surrounding areas.
You can find out more about Appletree Careline by downloading the leaflet below.
Appletree Careline leaflet [806.68KB]
On this page:
This is a two-way speech system linked to Appletree Careline's emergency control room. It plugs in direct to an existing telephone and electrical socket.
A lightweight alarm can be worn as a pendant or wristband. A press of the button puts you through to our trained team, without the need to remember any numbers. We will hold and maintain your list of contacts to help mobilise support.
We offer a uniquely numbered silicon wristband for use when undertaking any social or day to day activity. There is a small annual fee and one-off registration charge.
Once you have a community alarm installed, Appletree Careline can also provide:
These items are linked to the community alarm. Upon activation, they automatically call Appletree Careline's control room so that help can be sent.
This is available for anyone who wants to feel safer or more confident away from their home. A unique number and our emergency contact number are printed and debossed into a band worn around your wrist.
The Appletree Careline control room will co-ordinate with nominated contacts to provide help and support at any time.
For more information, download the identity wristband leaflet below.
Appletree Careline identity wristband leaflet [406.49KB]
Appletree Careline offer three packages for community alarms. All prices quoted exclude VAT. You may be VAT exempt if you have a disability, injury or illness.
Available at £3.65 per week, including monitoring and maintenance. Installation costs £35 as standard or £50 for an urgent installation.
Available for a one-off fee of £145. Monitoring costs £1.85 per week, with installation £35 as standard or £50 for an urgent installation.
These require a community alarm to be installed and active.
When an alarm is activated, Appletree Careline may call a contact to visit the property to help provide extra information. The contact will need to be able to gain access to the property. They will only be contacted in an emergency.
For further information on being a contact, download the leaflet below.
Appletree Careline being a contact leaflet [798.19KB]
Contact Appletree Careline to ask questions, arrange an installation or request an information pack. The phone line is available 24 hours a day. Emails are responded to within 24 hours.
Email: appletree.careline@nfdc.gov.uk
Phone: 023 8028 5523
Appletree Careline
New Forest District Council
Appletree Court
Beaulieu Road
Lyndhurst
Hampshire
SO43 7PA
If you are an existing customer, press the red button on the community alarm unit to speak to the control room. You can do this to inform Appletree Careline of equipment faults, lost pendants or a change in your details.
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