Housing Benefit information for landlords

We work out Housing Benefit using the Local Housing Allowance. This may not be the same as the rent you are charging your tenants.

If a tenant's Housing Benefit is less than the amount of the rent, the tenant has to pay the difference.

Find out more about Housing Benefit.

Housing Benefit payment dates

We pay Housing Benefit:

• every two weeks in arrears if we are paying direct to your tenant
• every four weeks in arrears by bank transfer to landlords.

The payment dates for financial year 2023/24 are listed below:

• 21 April 2023
• 19 May 2023
• 16 June 20223
• 14 July 20223
• 11 August 2023
• 8 September 2023
• 6 October 2023
• 3 November 2023
• 1 December 2023
• 29 December 2023
• 26 January 2024
• 23 February 2024
• 22 March 2024

Changes to your tenant's circumstances

Tenants claiming Housing Benefit must tell us about changes that may affect their entitlement.

If we pay too much benefit because of changes to circumstances we don't know about, we will expect the overpayment to be paid back to us.

Where we are paying a tenant's Housing Benefit direct to a landlord, we expect the landlord to tell us about changes to tenants' circumstances that may affect Housing Benefit entitlement. This applies where it is something that the landlord could be expected to know about, for example if the tenant moves out.

In these circumstances, we will look to the landlord to repay any overpaid benefit.