Self evacuation

If you have concerns that you won't be able to leave the building safely in the event of a fire, contact the Hampshire Fire and Rescue Service  you may be entitled to a Safe and Well visit. 

These are Home Fire Safety visits that are tailored to an individual's needs focusing on the most vulnerable people in our community. 

If you'd like to see if you qualify fill in the assessment form on the Hampshire Fire and Rescue website or speak to a housing officer who can refer you. 

If you are one of our tenants and have mobility issues that make it difficult to reach and test your smoke alarm, contact us and we'll arrange support. 

You can contact us by phone or by completing our form and we will contact you.

Escape plan

Do you know how you would escape in an emergency?

What is an escape plan?

In a nutshell, it's a plan that could save your life in an emergency.

In a smoky, scary atmosphere, it's easy to freeze, panic and become disorientated. By planning and practicing how you will escape with the whole family in the event of a fire emergency, you can be more confident about a safe escape.

Fire or smoke inside your home

leave your flat or maisonette and close the doors behind you
move as quickly but as safely as you can, and don't stop to investigate or pick up valuables
use the stairs to make your way out the building - Do not use the lift
call 999 as soon as you are safe to do so - don't assume someone else has made the call

Fire or smoke inside your home but your escape route is not clear

If you can't use your planned escape route safely, you may be safer to stay in your flat or maisonette until the fire brigade arrives.

find a safe room as far as possible within the flat from any fire or smoke (with a window if possible), close the door and use soft materials to block any gaps in the door to stop the smoke
open the window as wide as possible for fresh air, shout 'HELP, FIRE" and call 999
be ready to describe where you are and the quickest way the firefighters can reach you
try and stay on the line and act on the advice provided