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Disabled Facilities Grant Privacy Notice

This privacy notice is designed to help you understand how the Council processes your personal data when you apply for a Disabled Facility Grant ('DFG'). 

This privacy notice supplements the key information in, and should be read alongside, the Council's corporate privacy notice

On this page:

Who are we? 

The Housing Options, Rents Support and Private Sector Housing Service at the Council is responsible for administering the Council's DFG scheme in accordance with the Housing Grants, Construction and Regeneration Act 1996. 

A DFG helps you adapt your home to make it suitable for a disabled person. 

Whose personal data do we process? 

We will process the personal data of individuals who apply for a DFG, their family members and their landlord (if they are a private individual).  

What type of personal data do we process? 

The personal data we process may include: 

  • Contact information including name, address, telephone number, email address. 
  • Identification evidence including photograph ID, date of birth and National Insurance number;  
  • Date of birth and National Insurance number. 
  • Household status including whether you are a home owner or occupier and family make up including dependants;  
  • Financial information including details of income, savings, tax returns, P60 documentation, pension statements, P45 documentation, credit checks, benefit entitlement, Council tax reduction evidence, bank statements;  

We also need to process personal data which comprises Special Categories of Personal Data. This includes:  

  • Details of your (or a family member's) medical and health conditions and information relating to disabilities;  

Why do we process personal data? 

We need to process your personal data to enable you to apply for a DFG, so that we can assess your application, check eligibility, so that we can communicate with you regarding your application and register any relevant charge associated with the DFG on your property (if you are an owner/occupier applicant). 

If you do not provide the personal data requested, we will not be able to process your application.  

Where do we get your personal data from? 

Your personal data may be provided by you to the Council directly through application documents, emails, telephone conversations and in person meetings. 

We may also receive your personal data from: 

  • Hampshire County Council Adult Social Care and Children's Social Care; 
  • NHS; 
  • Private Occupational Therapist; 
  • Your landlord; 
  • The Council's Revenues and Benefits Service

Or, if you are a private landlord, from your tenant who is applying for a DFG. 

Who do we share your personal data with? 

We may share your personal data with: 

  • Hampshire County Council Adult Social Care and Children's Social Care; 
  • Your landlord; 
  • The Council's Local Land Charges Team if a charge is being placed on your property. 
  • The Council's Revenues and Benefits Service. 
  • With your consent, we will share your personal data with contractors so that they can meet with you to provide a quotation and (for your chosen contractor) so that they can contact you regarding the works and enter into the necessary contract with you. 

What is the legal basis for using your personal data? 

We rely on the following lawful basis to process personal data under the DFG scheme: 

  • Consent: You have given consent for us to process your personal data for a specific purpose.  
  • Public Task: The processing is necessary for the Council to perform a task in the public interest or for its official functions with a basis in law.  

The legislation that relates to DFGs is The Housing Grants, Construction and Regeneration Act 1996

We rely on the following lawful basis to process your Special Categories of Personal Data under the DFG scheme: 

  • Explicit consent.  
  • Reasons of substantial public interest (with a basis in law) meeting the condition in Schedule 1, Part 2 of the Data Protection Act 2018 as below:  
  • (6) Statutory etc and government purposes.   


This privacy notice and the corporate privacy notice are updated from time to time to take account of changes in our services, legal requirements and to make sure they are as transparent as possible, so please check back here for the current version. You can see when this privacy notice was last updated here:  December 2023 

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