Garden Waste - early sign up offer 2023 privacy notice

New Forest District Council is committed to protecting and respecting your privacy. For the purpose of the 2018 General Data Protection Regulation, the Data Controller is New Forest District Council ('the Council'), Appletree Court, Beaulieu Road, Lyndhurst, Hampshire SO43 7PA (data.controller@nfdc.gov.uk ) .

The council has a garden waste collection service.  This will change from sacks to a wheeled bin service later in 2023 and residents who provide their email address will be emailed about a £25 price reduction before it is publicised elsewhere.

This Privacy Notice aims to explain:

The different kinds of personal data we process

• how we use your data
• how we store your data
• why we process your data
• when and why we share your information
• what the legal grounds for processing your information are
• what kind of personal data we process
• when you sign up to receive enews, we will collect your email address

How we use your data

We use your information to add you to a mailing list to be informed about the £25 price reduction.

How we store your data

The information we collect is stored on the Council's secure IT system.

We will retain the email address until December 2023. 

Why we process your data

We need to process your data in order to provide you with the services that you are requesting. 

When and why we share your information

We do not share the email database with anyone else.

What are the legal grounds for processing your information?

The Council is relying on the lawful basis of consent when using your personal data. You can withdraw your consent by contacting communciations@nfdc.gov.uk.

More information

For further information, plus information on access, portability, withdrawal of consent, correction etc. please see:

Information Rights Policy (PDF, 237 KB)

If you have any questions about this privacy notice or your privacy in general please email communications@nfdc.gov.uk . Alternatively you can write to: Communications, Appletree Court, Beaulieu Road, Lyndhurst, Southampton, Hampshire, SO43 7PA.

You can contact the Council's Data Protection Officer at data.protection@nfdc.gov.uk.

For more information on Data Protection in general, or if you wish to make a complaint relating to how your personal data has been used, please contact the Information Commissioner Office:

Website:                      https://ico.org.uk/ 

Phone helpline:           0303 123 1113

Email:                          casework@ico.org.uk 

However, if you have a complaint relating to your personal data, please contact the Council in the first instance.