Communications Privacy Notice (enews)

The Communications team at New Forest District Council is committed to protecting and respecting your privacy. For the purpose of the 2018 General Data Protection Regulation, the Data Controller is New Forest District Council ('the Council'), Appletree Court, Beaulieu Road, Lyndhurst, Hampshire SO43 7PA (data.controller@nfdc.gov.uk ) .

The Communications team operates an email service providing residents with news and updates relevant to the district and important information in times of emergencies.

When you sign up to receive residents emails (enews) we will ask you for certain personal information in order to be able to send the emails. Some of this information will need to be recorded and stored on our systems. This Privacy Notice aims to explain:

1. The different kinds of personal data we process
2. How we use your data
3. How we store your data
4. Why we process your data
5. When and why we share your information 
6. What the legal grounds for processing your information are

What kind of personal data we process

When you sign up to receive enews, we will collect your email address.

How we use your data

We use your information to process your service request; to be added to a database of enews recipients.

How we store your data

The information we collect is stored on the Council's secure IT system. 

We will retain the personal data until you unsubscribe, or we receive an email delivery failure notice. 

Why we process your data

We need to process your data in order to provide you with the services that you are requesting, or to provide services that are in the public interest. For example, to inform you of newsworthy events, or to work with you in times of emergency incidents. 

When and why we share your information

We do not share the email database with anyone else.

What are the legal grounds for processing your information?

The Council is relying on the lawful basis of consent when using your personal data for the purposes of enews. You can withdraw your consent by unsubscribing from the enews service at any time (by clicking on the link at the foot of every email or by contacting eNews@NFDC.GOV.UK).

More information

For further information, plus information on access, portability, withdrawal of consent, correction etc. please see:

Information Rights Policy (PDF, 237 KB)

If you have any questions about this privacy notice or your privacy in general please email communications@nfdc.gov.uk or telephone 023 8028 5000. Alternatively you can write to: Communications, Appletree Court, Beaulieu Road, Lyndhurst, Southampton, Hampshire, SO43 7PA.

You can contact the Council's Data Protection Officer at data.protection@nfdc.gov.uk.

For more information on Data Protection in general, or if you wish to make a complaint relating to how your personal data has been used, please contact the Information Commissioner Office:

Website:                      https://ico.org.uk/  

Phone helpline:           0303 123 1113

Email:                          casework@ico.org.uk  

However, if you have a complaint relating to your personal data, please contact the Council in the first instance.