The Cemeteries Service Team at New Forest District Council is committed to protecting and respecting your privacy. For the purpose of the 2018 General Data Protection Regulation, the Data Controller is New Forest District Council, Appletree Court, Beaulieu Road, Lyndhurst, SO43 7PA (firstname.lastname@example.org)
When you contact the Cemeteries Service by phone, email or post, in order to deal with any cemeteries related matter, we will ask you for certain personal information in order to be able to assist with your enquiry or comment. This information will need to be recorded and stored on our systems for a predefined period.
This Privacy Notice aims to explain:
The information we collect includes the information collected on Notice of Internment and Memorial Application forms; including name, address, Exclusive Right of Burial Holder details (EROB), and the parent's name and address details for a stillborn child.
All information you provide to us is stored on our secure servers. We take every precaution to ensure data is safe and secure, however we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access. Personal Data relating to Exclusive Right of Burials, memorials and internments will be held indefinitely in accordance with Burial Law. Personal Data relating to general enquires will be retained for 36 months after the matter has been concluded.
We need to process your data in order to provide you with the cemeteries related services that you are requesting, examples include processing EROB purchases and transfers and memorial and bench applications. Unless you provide all necessary information, we request we will not be able to process your application or request.
We will not share your information outside of NFDC (including with NFDC Tax & Benefits) without your prior permission when we rely on consent as the legal ground for processing, unless a lawful request is made (such as Police, Ministry of Justice etc).
For further information, or information on access, portability, withdrawal of consent, correction, please see New Forest District Council's Information Rights Policy which is available on the NFDC website at http://www.newforest.gov.uk/article/18215/GDPR
For more information on Data Protection in general, or if you wish to make a complaint relating to how your personal data has been used, please contact the Information Commissioner Office:
Phone helpline: 0303 123 1113