In order to prioritise our resources on the existing fleet of taxis and drivers we are currently not processing new applications. Please do not apply at this time as your application will be returned to you. This message will be updated when we are processing new applications again.
You must have a taxi driver licence before you can drive a licensed vehicle as a taxi. Both driver and vehicle licences must be issued by the same council.
For taxi drivers we issue a dual driver licence, which permits the holder to drive both licensed hackney carriage vehicles and private hire vehicles, but the conditions that apply to each type of vehicle must always be complied with.
Hackney carriage vehicles and private hire vehicles have different specifications and operate in different ways. Find out more about taxi vehicle licences.
Taxi driver licences are issued for a maximum period of three years.
To be able to apply for a taxi driver licence, you must:
Background checks, including any criminal record, will be undertaken as part of the application process.
If you have criminal and/or motoring convictions (whether spent or not) which are not detailed in our Taxi Licensing Policy, you must provide us with details of the conviction(s) including dates and the sentence received. We can then provide further advice on whether you should apply. You can contact us by email to email@example.com.
Applying for a taxi driver licence is a two-stage process, as detailed below.
You must first pass our Driver Knowledge Test. This is held under classroom conditions at our main office in Lyndhurst.
The test consists of five sections.
You will need to download and study the information below before taking the test.
You should also study the Highway Code, road safety and vehicle rules on the GOV.UK website.
No assistance will be provided for geographical knowledge of New Forest.
When you have revised all question areas, you can complete the booking form and return it to us by email or post. Allow up to 14 days to be allocated a test date.
There is usually a six-week wait for an available test date.
A payment of £37 is required before a test date can be allocated.
If you are a Non-British Citizen, or a British Citizen who has lived outside of the UK in the last five years, you will need to produce original evidence of 'Good Conduct' from other countries you have lived in along with your booking form. Refer to the test pack for further information.
You can download the application pack below.
If you require a hard copy of the application pack, you can request one by providing your full name and postal address via email to firstname.lastname@example.org.
Once you have passed our Driver Knowledge Test, we will send you a Licensed Driver Application Pack to complete, along with guidance notes.
When submitting your application, you will need to provide:
In some cases, further documentation will be requested to support your application.
We require all documentation to be originals, not copies or scans. You will need to present these at one of our local offices, where we will photocopy them, verify the copies and return the originals to you. Applications will not be accepted without your supporting documents.
The medical form does not need to be completed when you make your application. You may wait until the necessary checks have been returned to us or until you can get a medical appointment.
We normally allow at least eight weeks from receipt of your application for the return of DBS checks, but it can sometimes take longer. Your DBS certificate will be posted directly you when complete, which you will then need to provide to us.
Once we have received all the documentation required, we will produce your licence and post this to you. Allow up to 14 days from receipt of the final document to the issue of the licence.
If there are any problems with the documentation, we will contact you.
Your licence will include the following.
A list of taxi driver licence fees can be found below.
To drive a wheelchair-accessible vehicle, you will need to have undertaken a Wheelchair Assessment in addition to having a taxi driver licence.
Once you have passed this assessment, you will need to provide us with your certificate. We will then endorse your badge.
Wheelchair Assessments are run by the Blue Lamp Trust, a non-profit organisation promoting community safety throughout Hampshire. You can book an assessment on its website using the online form below.
We maintain public registers of the following taxi licences:
View a register of all our licensed taxi drivers using the link below.
You can contact us if you have any questions about taxi driver licences.
Phone: 023 8028 5505
New Forest District Council