Find out when the new waste and recycling service starts in your area
23 January 2025
Our new waste service is being rolled out in 3 area phases, starting this summer. Different areas of the district will start at different times.
Residents can go online and check what phase they are in.
Households will get two wheelie bins, as well as caddies for recycling their food waste.
From June 2025, residents in New Milton, Lymington, and some surrounding areas, will start to get the new waste collection service. This is phase 1.
Phase 2 will start in October 2025, which covers the west and northwest New Forest, and includes Ringwood, Fordingbridge, Burley, and the surrounding areas.
Phase 3 will begin in March 2026 in the east and northeast New Forest, including Totton, Hythe, and Marchwood.
We are sending residents in phase 1, whose new waste collections start in June, a letter and leaflet explaining how the new service will work. Phase 2 and 3 residents will also receive letters and leaflets nearer to their phase start dates.
The bins are a black-lidded 180 litre wheelie bin for general waste, and a green-lidded 240 litre wheelie bin for recycling, along with a brown outdoor caddy and a grey indoor caddy for the new food waste recycling service.
Residents can see examples of the bins and caddies at some of our information offices in Lymington, Lyndhurst (Appletree Court), New Milton, and Ringwood.
When the new service starts, recycling and rubbish will be collected on alternate weeks. This means general waste will be collected one week, and recycling collected the next.
Food waste recycling will be collected every week. To get people started with the new food waste recycling, there will be an initial supply of caddy liners provided.
The new waste collection service is all part of the council's work to make it easier for residents to recycle more and throw less away, and weekly food waste collections are a key part of this improvement.
Residents will be able to recycle a wide range of food waste, including vegetable peelings, meat, fish and dairy products - including bones, tea bags, coffee grounds, and plate scrapings. Once collected, food waste is taken to an anaerobic digestion facility where it will create renewable energy and fertilizer.
Further information, including letters and leaflets being produced, will include guidance on how to use bins and caddies, when they will be delivered, and any changes to collection days.
More information is available on our website.
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