Residents email 10.08.20

Information about our services, and updates as we respond to the Coronavirus (COVID-19) outbreak.

In this email:

Face coverings - where to wear them

By wearing a face covering you are helping to protect others against the spread of infection.

They cover the nose and mouth, which are the main confirmed sources of transmission of virus that causes coronavirus infection.

The government has extended places where face coverings must be worn (unless you are exempt).

This includes our information offices.

If you are exempt, and would like to, you can get an exemption image to show from the government's website.

Places where you have to wear a face covering from 8 August, as well as on public transport and in shops:

  • premises providing professional, legal or financial services;
  • cinemas, theatres, bingo halls, concert halls;
  • museums, galleries, aquariums, indoor zoos or visitor farms, or other indoor tourist, heritage or cultural sites;
  • nail, beauty, hair salons, massage parlours, and barbers - other than where necessary to remove for treatments;
  • funeral directors;
  • public areas in hotels and hostels;
  • places of worship;
  • libraries and public reading rooms;
  • community centres, social clubs;
  • tattoo and piercing parlours;
  • indoor entertainment venues (amusement arcades, funfairs, adventure activities e.g. laser quest, go-karting, escape rooms, heritage sites etc);
  • storage and distribution facilities;
  • veterinary services;
  • auction houses.

You can read more about face coverings on the government website

How to use a face covering safely:

  • wash your hands before and after using a face covering;
  • place the face covering over your mouth and nose;
  • remove face coverings from your ears, do not touch the front;
  • wash your face covering regularly.

Social distancing is still important

It is still important to keep socially distancing from people not in your household - 2m where possible or 1m plus extra precautions (e.g. a face covering).

Some people may have difficulties or concerns in maintaining social distancing. Badges and cards can be downloaded from the government website for individuals to use to signal to others that they need to be given space.

These are optional but if you see somebody using one, please be respectful and keep your distance.

Shop local

Local businesses are reopening safely, ready to provide you with products and service you know and love.

You can support small businesses in the New Forest by visiting your local high street. Pop out to your local greengrocer, bakery or florist, or any other local shop and encourage others to do the same by sharing your visit on social media. Tag your favourite local shops and use #ShopLocal.

Check the latest guidelines on GOV.UK about how to enjoy summer safely.

Victory in Japan Day

Saturday 15 August marks the 75th anniversary of Victory in Japan that effectively ended the second World War in 1945.

Follow national commemorations on BBC One, including a 2 minutes' silence at 11am, and coverage of the socially distanced commemorative service at the National Memorial Arboretum in Staffordshire led by His Royal Highness The Prince of Wales. The service will pay tribute to the service and sacrifice of the thousands of Commonwealth and Allied Armed Forces personnel, civilians and family members who contributed to victory in the Far East.

You can get involved from home by sharing your family's stories of those incredible people who served in such challenging conditions and download activity packs from the British legion.

Eat out to help out

As people return to work and school, and more places reopen, you may be using your car more.

Try to only share a vehicle with people from your household or support bubble. If this is not possible, try to share the transport with the same people each time and:

  • open the windows for ventilation,
  • wear a face covering for the duration of the journey
  • sit as far away from each other as the vehicle will allow
  • clean the car between journeys, including door handles and other areas people touch.

This guidance is for personal family owned cars. Separate guidance about taxi and private hire vehicles can be found on the government website

What is the 'priority services register' and why you should be on it

Electricity, gas and water companies have come together to provide support to those who rely on their services the most; in case of an interruption to supply.

Sign up to the Priority Services Register if you:

  • rely on medical equipment,

  • have refrigerated medicines

  • are living with a serious or chronic medical condition

  • have a disability, have communication needs

  • are living with dementia, are of pensionable age

  • have children under 5 years old in the home

  • or need extra support for a short time due to life changing events like a bereavement.

You will be told about any work that may interrupt your supply in advance, and receive priority support in an emergency situation.

Watch the video to find out more about who can sign up and how you can benefit from the extra support available through the Priority Services Register.

Advice for businesses if told that a person has tested positive for coronavirus

If you run a business you may be contacted by the NHS Test and Trace service to let you know that a member of staff or customer has tested positive for coronavirus.

If notified, you may wish to review the control measures you have in place to protect staff, customers and visitors from being infected. You will also have to consider what immediate work must be carried out to prevent further cases of infection.

There is more guidance and information on our website.

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