Coronavirus caravan and campsites advice

If you operate a caravan site or campsite there is a range of tailored information available to ensure that you can operate safety during the coronavirus outbreak.

  • Working Safety - Hotels and other Guest Accommodation provides the Government's guidance on the standards and controls that should be in place at any holiday site to ensure those on site, whether they are a customer, visitor or member of staff, remain safe.
  • UK Hospitality also has useful advice to the hospitality sector, including accommodation.

Check-in

  • Take measures to make any reception or office areas safer, with increased cleaning.
  • Keep the activity time as short as possible and considering the addition of screens between guests and staff.
  • Consider allowing new arrivals to remain inside their vehicle prior to being directed to their allocated pitch.
  • Use contactless check-in where possible.
  • Apply social distancing to pitches by increasing spacing between pitches and reducing the site capacity.
  • Consider the use signs and floor markings as a reminder to maintain social distancing.
  • Only allow individual bookings to prevent large groups assembling.
  • Allow campers to pitch their own toilet tent on their allocated pitch.
  • Consider not allowing visitors to limit the number of people on the site.

Facilities

  • Consider closing some indoor shared facilities, including communal kitchens, where guests prepare their own food and other indoor communal areas where social distancing can't be managed within current government guidelines.
  • Take all possible steps to reduce the risk of transmission in shared shower, changing, and toilet facilities including where possible assigning one group of washing and showering facilities to one household group.
  • Where showers and toilets are shared, set clear use and cleaning guidance to ensure they are kept clean and clear of personal items, and that social distancing is achieved as much as possible.
  • Introduce enhanced cleaning of all facilities regularly during the day and at the end of the day with particular regard to any shared facilities. Cleaning is a two-stage process: cleaning followed by sanitising with a sanitiser that kills coronavirus.
  • Considering introducing a system of staggered entry and booked time slots for using shower facilities.
  • Where possible increasing safe ventilation.
  • Ensure that any bar or dining area is only opened in a way compliant with UK government guidance on the hospitality sector.
  • Ensure that indoor children's play areas are closed until allowed to re-open.
  • Ensure that shared facilities like water points, waste points or washing up points are cleaned regularly.

Record keeping

  • Keep records for 21 days of who was on site and when. This is so that in the event of someone testing positive for coronavirus, contacts can be traced via the Track and Trace system.

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