We usually respond to emails within 3 hours during office hours.
Download the New Forest In Touch app on Google Play
Use our app to report something using your mobile phone.
We process app reports within 1 working day.
Get in touch by posting your message or sending a direct message.
023 8028 5000
Monday to Thursday, 8:45am to 5:15pm
Fridays, 8:45am to 4:45pm
We are closed on all bank holidays but you can contact us if it is an emergency.
For other questions and issues, hold and you will be connected to the customer service team.
They may connect you to:
Out of office hours, weekends and bank holidays.
023 8028 5250
07771 259 098
Visit one of our 8 local offices around the district.
You can use webchat on this page or on some other service pages to chat to one our team.
If you need to report a problem within the New Forest district to us or one of our partners, you can find information below about who to contact.